FAQ
What do you mean by "Pre-Order"?
When an item has "pre-order" in the description, it means that an item will be available to order in the shop for typically 5-7 days before being sent to our screen printer for manufacturing. In the description of the item, we will put a date of when the pre-order will end.
I ordered a "Pre-Order" item, when should I expect my shirt to ship?
Once the items have been ordered through our screen printer, it will typically take 10-15 business days for our items to be produced. Once they are in our possession, your order will ship out within 1-2 days.
Will you ever restock past items?
The short answer is MAYBE. We say MAYBE because as a new studio, our goal is to produce as much new content as possible. That being said, we do try to make an effort to strategically order extras of every drop to ensure our new customers have a chance of ordering. All "leftover" items will be fulfilled within 3-5 days.
Shipping and fulfillment
We currently use USPS First Class shipping at a flat rate of $7. We will adjust shipping prices as we see fit as it is always fluctuating. International orders will range between $15-20.
Refunds and returns
We do not offer refunds or returns unless proof of damage from the manufacturer is shown. If you wish to cancel your order during the pre-order period, you will be offered a full refund (typically a 1 week timeframe). If your package is shipped back to us due to the wrong address, your order will be refunded for amount of the product bought but not the shipping.